Close Rate

The share of leads (or quotes) that become customers. The multiplier connecting marketing spend to actual revenue.

Free · no signup · last reviewed August 29, 2026

The definition

The share of leads (or quotes) that become customers. The multiplier connecting marketing spend to actual revenue.

Why it matters to an owner

The number that reprices everything: at a 20% close rate a $50 lead costs $250 per customer. Improving closing is often cheaper than improving marketing.

This is the work. Want it done?

Everything here is free to use yourself — that’s the point. If you’d rather a senior marketer just handle it, in your accounts and your name: 20-minute call, no pitch deck.

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