The research behind the plan.

Every recommendation I make traces back to how your buyer actually decides. Here is the data, with sources.

06 · The Research

Three ways buyers decide. All measurable.

Consumers

Urgent & local

45%

now ask AI for local recommendations — up from 6% a year ago.

6%
’25
45%
’26

AI local recommendations, YoY

  • 71% read Google reviews first
  • 68% skip anything under 4 stars

What wins

Speed-to-lead · Local SEO · Reviews

Businesses (SMB)

Considered & trust-driven

10

reviews read, on average, before trusting a bigger decision.

26%
Few reviews
95%
Many reviews

% who trust a business w/ many vs. few reviews

  • Accountants, advisors, attorneys
  • Reputation decides the shortlist

What wins

Content · AEO · Reputation

Commercial & Industrial

Complex & committee

17%

of buying time is spent with vendors. The rest: you’re not there.

17%
With vendors
83%
Without you

share of B2B buying time

  • 6–10 decision-makers per deal
  • Thin websites cut before the RFQ

What wins

Deep site · Email outreach · Content

Sources: BrightLocal 2026 · Gartner B2B research · IEEE GlobalSpec Industrial Buy Cycle Survey

07 · The Data

Speed-to-lead is the whole game.

Industry research: calling a lead within 5 minutes makes you ~21× more likely to qualify them than waiting 30 minutes. Most businesses take hours. My systems respond in seconds.

21×
Under 5 min
30 minutes
~0×
Next day

< 60 sec

My lead-response system texts every inquiry in under a minute, day or night, with two buttons: book now or request a callback.

Lead Response Management study. Speed rules urgent buys; a thorough first answer frames considered ones.

Tell me what’s broken. I’ll tell you how I’d fix it.

15 minutes, no obligation. Call, text, or use the form — I respond same day, always.

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