Legitimate renames are allowed. The suspensions hit names that don't match reality. Before editing the profile, make the new name TRUE everywhere Google checks: signage, website, and ideally your state registration. Then edit the profile name once, matching that evidence exactly.
Expect re-verification. A name change often triggers it, so have the video-verification proof ready (the new name visible on signage/materials). That's the system working, not going wrong.
What earns actual suspensions: 'renaming' into keyword stuffing ('Smith Plumbing. Best Emergency Drain Service Franklin'). The name field holds your name; relevance lives in categories, services, and content.